Our team is dedicated to making your service experience as simple as possible
The team at Pella Windows & Doors of Western Washington is dedicated to making your installation and replacement experience as simple as possible. With our hardworking and knowledgeable customer service representatives and staff, you know that you’re getting more than just a window or a door — you’re getting a timeless design that will add elegance and character to your home.
The Pella Care Guarantee is available exclusively for replacement customers who purchase and install Pella products through their local Pella Window and Door Showrooms. The Pella Care Guarantee is not available through other retail stores, Pella Certified Contractors, Pella Select Contractors or independent contractors.
The Pella Care Guarantee is:
The Pella Promise is not available for purchase through lumberyards, national home centers such as Lowe’s and through independent contractors, including Pella Certified Contractors, Pella Select Contractors or builders. It also is not available on new construction or commercial jobs. See Pella Care Guarantee for limited warranty and service agreement details.
There’s a reason why Pella Windows & Doors of Western Washington is the authority in the window and door industry. If you’re looking for service on any of your products please call us at (800) 756-5445 or click the button below to fill out a quick form. Click HERE to find your product serial number.
*See Showroom For Details. Valid Only For Replacement Customers Who Purchase Pella® Products And Have Them Installed Through Their Local Pella Window And Door Showroom. The Savings Described In This Offer Is Based On Each Participating Distributor’s Standard Retail Pricing Methodology Reduced To Reflect The Promotional Offer. There Are Often Adjustments In Consumer Cost And Other Factors That May Not Apply To This Offer. Only Valid On Select Pella® Products And Installation Methods. Not Valid With Any Other Offer Or Promotion. Repairs To Existing Products Including Parts Such As Sash And Panel Replacements Excluded. Prior Sales Excluded. Other Restrictions May Apply. See Store For Details.
*See Showroom For Details. Valid Only For Replacement Customers Who Purchase Pella® Products And Have Them Installed Through Their Local Pella Window And Door Showroom. The Savings Described In This Offer Is Based On Each Participating Distributor’s Standard Retail Pricing Methodology Reduced To Reflect The Promotional Offer. There Are Often Adjustments In Consumer Cost And Other Factors That May Not Apply To This Offer. Only Valid On Select Pella® Products And Installation Methods. Not Valid With Any Other Offer Or Promotion. Repairs To Existing Products Including Parts Such As Sash And Panel Replacements Excluded. Prior Sales Excluded. Other Restrictions May Apply. See Store For Details.
"We had a great experience with our rep, Summer Million. She explained the different options available after asking what our needs and preferences were, and took the time to answer all of our questions. Pella doors and windows are beautiful and well-made. I highly recommend them and Summer if you are in the market for doors or windows."
"When it came time to replace my windows and doors, I contacted Pella. I knew they had a great product and competitive prices. What I didn't know was how well I'd be taken care of. Jon Carter met with me after work and spent a couple hours explaining their product and various choices I had. He helped me design new window placements and was so helpful and patient while I made the right choices for my home. Because of Jon's outstanding customer service, I feel confident with my choices and can't wait for my project to begin! Thank you Jon and Pella Windows!"
"...Kristen arrived promptly as scheduled, had detailed knowledge, and comfortably answered lots of questions. Code issues, energy efficiency, the range of materials options and their pros and cons, and design choices were all discussed. Her understanding of the product features and installation process, financing options and warranties were all clear. At the same appointment she walked through and took measurements and provided a quote before she left. She checked back with us on added questions and answered them all promptly and with no pressure. We did explore other options - some higher priced, some lower, all with some confusion and frustration. We are pleased to have selected Pella Impervia (fiberglass) and even more pleased to be working with Kristen to get this project completed."
"So professional on every front. From the estimate through the installation, the communication and professionalism was the best that I’ve seen! Every time I walk in my house and I see these beautiful new windows. I know that I am going to be comfortable in an amazing environment that is nice and quiet. Thank you, Pella!"
"We had Pella windows of NW WA replace two of our bay windows with new Impervia full pane windows as well as our kitchen, office, bedrooms and a new patio door on a small deck off our upstairs bedroom. Our views have vastly improved without all the frames.
The Pella team was so impressive and amazingly quick with the removal of the two bay window structures and replacing not only the old windows with beautiful new windows but the workmanship of replacing siding, trim and the caulking finish as well as the beautiful interior casings and trim with caulking finish was really incredible. They installed eight windows and one patio door in one and a half days. Very professional and very clean work. Thanks Pella!"
"Maks and Ian were stellar installers that took care to ensure the work was top notch, the house was kept clean and safe, and they communicated with us throughout the entire project. I have had many contractors in my home, these two are welcome back anytime I need their master craftsmen skillsets!"
"On Thursday, October 10, a technician from your company arrived to make the repairs on my Pella sliding door. Having nothing better to do, I hung around and watched Jesse work. I was VERY impressed at Jesse’s attention to detail, his knowledge of making the repairs and his craftsmanship in making the repairs. He answered all my questions, was friendly and helpful. As a result of his work, the door is now working as good as new! It was a pleasure meeting and having Jesse in my home and just wanted to let you know what an asset he is to your company."
Contact our window and door experts to help you choose and install the right Pella products for you.
